Privacy Policy

This privacy policy explains how Liz uses any personal information she collects about you, what she does with it and who it is shared with. Liz treats your information with care and respect (as if it were a precious, fragile phoenix egg), and uses it only for things you’d reasonably expect. Read on for full details. Go on, it'll be fun.

Data Controller

For the purposes of GDPR, Liz Hyder is The Data Controller and Processor. She is not the Fat Controller and does not drive trains. Not yet, anyway. You can contact her on liz@lizhyder.co.uk.

What information does Liz collect about you?

Liz collects information provided by you when you contact her, sign up for her newsletter or make an enquiry (e.g. about interviews or workshops). She may also collect information when you comment on social media, provide feedback or participate in competitions.

Google Analytics website usage information is automatically collected using cookies. Mmmm, cookies...

Liz doesn’t collect any sensitive personal data.

How does Liz use your information?

She'll use your information to provide the services or information requested and, if you agree, to send you occasional emails with news of her books, events/workshops and other bits and bobs. All newsletter emails have an unsubscribe link at the foot which you’re free to use at any time. This may make her sad, though. Just to warn you.

Liz doesn't share your information for marketing purposes with anyone else. Promise, guv.

Liz uses Google Analytics (GA) to track and understand the use of this website (to see, for example, how many people use this website, how they found it and which pages they view most. She makes improvements to the website based on this knowledge (or rather, she asks Dulcie & Aidann, her web designers, to do it, which is pretty much the same thing). GA doesn’t personally identify you. It records your IP address, but doesn’t grant Liz (or Dulcie or Aidann, come to that) access to it. Dulcie and Aidann are great, by the way, and Liz highly recommends them. They also make excellent tea.

On what lawful basis does Liz process your information?

When Liz supplies services or information you’ve requested, her lawful basis for processing your personal information is as a contract with the individual (that’s you, that is).


She may also process your information on the basis of legitimate interests (improving and developing her creative output and services).

Finally, she may need to process your data on the lawful basis of compliance with a legal obligation. For example, for accounting purposes, an audit, to help prevent fraud, or if required to do so by the long arm of the law. Or the short arm.

She only sends marketing emails where she has your explicit consent.

For how long will Liz retain your information?

She may keep your personal information for at least 6 years for legitimate business purposes and to comply with the long or short arm of the law. She may also store archived copies of electronic information on backups indefinitely.

Who will your information be shared with?

Liz's marketing automation provider is MailChimp. She uses them to store her email database, host email signup forms and to send you emails. See MailChimp’s privacy policy: https://mailchimp.com/legal/privacy/

Google Analytics provide website usage statistics. Google are based in the USA and are EU-U.S Privacy Shield compliant. See Google’s privacy policy: https://www.google.com/intl/en/policies/privacy/

These are very, very boring documents. But you're welcome to read them, particularly if you suffer from insommnia.

Otherwise, Liz doesn't rent, sell or share your personal information with other people or companies except to help prevent fraud, defend legal claims or if required to do so by law.

Your rights

Under EU data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. For more details see: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

To exercise any of your rights, please email Liz with your request at liz@lizhyder.co.uk and she’ll try to respond within one month. She reserves the right to refuse or to make a reasonable charge if your request is manifestly unfounded, repetitive or excessive. If you are especially annoying, she may also swear at you — and she has an extremely well-developed vocabulary.

If you ask Liz to delete any personal data she holds about you, please be aware that this doesn’t include any data she's obliged to keep for administrative, legal, or security purposes.

If you’re unhappy with any aspect of how Liz collects and uses your data, you do have the right to complain to the Information Commissioner’s Office at www.ico.org.uk, though she’d appreciate it if you could contact her first with any complaint so that she can try to resolve it for you. She is very nice really.

Cookies

Cookies are not as interesting or tasty as they sound. Boringly, they are in fact small text files placed in browser directories on your computer. The website uses them for Google Analytics (for website statistics) and to make your browsing experience more efficient and enjoyable. You can set your browser not to accept cookies, but you may find that some website features don’t function as a result.

For more information about cookies and how to disable them visit www.aboutcookies.org or www.allaboutcookies.org.

For some actual decent cookies, visit this recipe.

Security

Liz has physical and electronic safeguards in place to protect personal information about you against theft, tampering, and misuse (electronic or otherwise). So there.

Other websites

This website contains links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy policies. Bet they don't have cookie recipes, though.

Changes to this privacy policy

Liz will update this page as legislation or industry developments require. She won’t explicitly inform you of this unless there’s a major change she thinks you should be aware of, so you may wish to check this page occasionally. You never know, the cookie recipe might change. It might not though.

Last updated on 6 Aug 2019.

How to contact Liz

If you have any questions or feedback, please email Liz at liz@lizhyder.co.uk. You can also write to her at: Liz Hyder c/o Bluish, Palmers House, 7 Corve Street, Ludlow, Shropshire, SY8 1DB.

By 'any questions', Liz means ones that might be relevant. Not, for example, "Where is Lord Lucan?" or "But how big is the universe really?". If you ask questions like that, Liz reserves the right to send you an appropriately silly response.